Bank Technology Upgrade

Welcome to "Upgrade Central"! This is where you will find information pertaining to our recent Technology Upgrade. 

Quick Links to other pages
Online Banking, Bill Pay, & eStatements 
Mobile App - coming soon (end of March 2017!)
Cash Management for Business
Intuit/Quicken/QuickBooks Downloads

Customer Letters & Other Recent Communications (click on the links below for copies of the letters):
  • A general letter from Star Bank's President/CEO about the upcoming bank technology upgrade. This letter was sent to all customers (one letter per household) at the end of February. 
  • Frequently Asked Questions (FAQs) about the technology upgrade! 
  • A letter to customers who currently have a Debit, ATM, or HSA Card. This letter also includes information about Online Banking, Voice Banking, Star Bank Mobile App, and Bill Pay. 
  • letter about Online Banking, Voice Banking, Star Bank Mobile App, and Bill Pay for customers who do not have the above-listed plastic Cards with us. 
  • A message that was sent to current Online Banking users. 
  • A statement insert that will be part of bank statements for the month of February. 
  • A letter to Business customers who have an account that will be switched to Small Business Checking with Interest. 
  • A letter to Business customers who have an account that will be switched to Corporate Checking. 
  • A letter to Business customers who have an account that will be switched to Free Small Business Checking. 
  • A letter to customers who have a Ready Reserve account with Star Bank. 
Dates to Remember:
  • New Debit, HSA and ATM Card(s) were sent to you approximately March 13, 2017 if you currently have a Card(s) with us. The new Card(s) were able to be used as of March 20. The Card(s) were sent separate from your new PIN number, in the case of Debit and ATM Cards. Please be sure to activate your new Card using the instructions you received by mail. 
  • The new Voice Banking telephone number is 855-924-2265. See the customer letters for more information on this.
  • Find our new Mobile App in your App Store (iOS and Android) by searching "Star Bank MN". In order to use the Mobile App, you must be registered for Online Banking first, and have a username/password. Click HERE for more information.